Some images on this website were generated using AI tools for visualisation purposes. Actual products are handcrafted in Australia and may vary slightly in appearance.
Terms of service
Terms of Service
Last updated: November 2025
Welcome to BOZ Timberworks.
These Terms of Service (“Terms”) outline the rules and conditions under which you may access and use our website and purchase our products. By visiting our site or purchasing from us, you agree to be bound by these Terms.
1. General Information
This website is operated by BOZ Timberworks (ABN: 51 907 346 551). Throughout the site, the terms “we”, “us”, and “our” refer to BOZ Timberworks.
By accessing or using any part of our site, you agree to be bound by these Terms, including any additional terms and policies referenced here. If you do not agree, you may not access the website or purchase our products.
2. Products and Availability
All our furniture pieces are handcrafted and may vary slightly in colour, tone, or grain — these variations are natural and not considered defects.
We reserve the right to:
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Refuse service to anyone for any reason at any time.
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Limit or cancel quantities purchased per person, per household, or per order.
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Discontinue or change products without notice.
Prices are listed in Australian Dollars (AUD) and include GST unless otherwise stated.
3. Orders and Payments
When placing an order, you agree that:
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All information you provide is accurate and complete.
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You are authorised to use the payment method provided.
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Orders are subject to acceptance and availability.
We accept payments via Shopify Payments, Apple Pay, Google Pay, and major credit cards. Orders are not confirmed until payment has cleared.
4. Shipping and Delivery
We ship Australia-wide using reputable couriers.
Estimated delivery times are provided as a guide only — delays may occur due to factors beyond our control (e.g., freight company delays, weather).
You are responsible for ensuring correct delivery details are provided at checkout.
5. Returns and Refunds
Our Returns & Refund Policy forms part of these Terms.
We comply with Australian Consumer Law and will repair, replace, or refund goods if they are faulty or not as described.
We do not accept returns or refunds for change of mind on custom-made or made-to-order items.
For more details, see our full Returns and Refunds Policy.
6. Intellectual Property
All content on this site — including logos, images, text, and designs — is the property of BOZ Timberworks and may not be reproduced or used without our written consent.
7. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our site or products, except as required by law.
To the fullest extent permitted by law, our liability is limited to the replacement of goods or the re-supply of services.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of New South Wales, Australia.
10. Contact Information
Questions about these Terms can be sent to:
support@boztimberworks.com.au